Microsoft Dynamics Retail Management System (RMS) offers small and mid–market retailers a complete point–of–sale (POS) solution that automates POS processes and store operations and provides centralized control for multi–store retailers.

Microsoft Dynamics RMS is sold as two different modules – Microsoft Dynamics RMS Store Operations and Microsoft Dynamics RMS Headquarters. Microsoft Dynamics RMS Store Operations is used whether you have a single store or multiple stores with multiple lanes to automate all point–of–sale (POS) and back office applications. Microsoft Dynamics RMS Headquarters is designed for users with multiple stores and who wants to analyze what is happening throughout the entire chain

Microsoft Dynamics RMS provides the following benefits:

Set up and use easily

• Built – in wizards and an intuitive user interface enabling employees to learn POS procedures easily.
• Customize data fields to track information about customers, inventory and suppliers etc.
• Support for existing computers and OPOS (OLE for POS) – compatible peripherals.

Automate inventory and purchasing management

• Track and manage inventory using any stock and sales method and different inventory types.
• Manage complex, multi – dimensional inventory requirements.
• Track item movement, suppliers and purchase history.
• Export purchase orders to Microsoft Office Excel and Microsoft Office Word.

Streamline transaction processing

• Customizable POS screen that offers immediate access to prices, availability and stock location.
• Access customer histories at the POS, handle multiple tenders and partial payments at checkout, quickly create and process sales, returns, payments, backorders, sales quotes, work orders and layaways.
• 31 levels of user security features available.

Improve marketing efforts

• Easily set up discounts, promotions, and sales to increase customer satisfaction.
• Flexible pricing structures to offer special pricing structures to your best customers.

Analyze data with flexible reporting options

• Daily sales reports and journals by register, batch, and receipt number, as well as close cashier shifts quickly and accurately.
• View sales per department and category.

Export report information directly into Office Excel, XML, Comma Separated Value (CSV) files, or your email application.